We strive to provide a wide range of products to meet your diverse needs. However, there may be times when certain products are discontinued. We understand that this may be disappointing, especially if the product was a favourite of yours. This article aims to provide some insight into why products are sometimes discontinued and what you can do if one of your preferred products is no longer available.
Why Products Are Discontinued
Product discontinuation is a common occurrence in the consumer goods industry and is not unique to Haleon. There are several reasons why a product might be discontinued:
- Market Demand: If a product isn't selling as well as expected, it may be discontinued to make way for new or more popular products.
- Supply Chain: Sometimes, challenges with the availability or viability of required ingredients for manufacturing a product result in the product’s discontinuation.
- Regulatory Changes: Changes in regulations or standards can sometimes make the production of a product unfeasible.
- Innovation: At Haleon, we are constantly innovating and improving our product line. Sometimes, this means discontinuing an older product to make way for a new and improved version.
What to Do If a Product Is Discontinued
If your preferred product has been discontinued, we understand your disappointment. Please share your thoughts and feedback with us using the contact form below. Consumer feedback is vitally important to us.
While we can't guarantee the return of a discontinued product, we encourage you to explore our brand websites to find similar products that may meet your needs. Our commitment to innovation and quality means we are always working to provide you with a range of products that cater to your preferences and requirements.